Kids News Digital – Shipping Policy

Effective Date: September 3, 2025

At Kids News Digital, we provide both digital and physical resources to support your ministry and family. Here’s how we handle shipping for physical products:

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1. Order Processing

• All physical products (such as posters, prints, and merchandise) are made-to-order.

• Orders are typically processed within 2–5 business days before being shipped.

• Digital products and subscriptions are delivered instantly via email or account access and do not require shipping.

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2. Shipping Times

• Shipping times vary by location, but most U.S. orders arrive within 5–10 business days after processing.

• International orders may take longer depending on destination and customs.

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3. Shipping Costs

• Shipping costs are calculated at checkout and depend on the product type, size, and delivery location.

• Occasionally we may offer free shipping promotions on select products.

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4. Tracking Your Order

• Once your order ships, you’ll receive a confirmation email with tracking information (where available).

• Please allow 24–48 hours for tracking to update.

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5. Damaged or Lost Items

• If your order arrives damaged or is lost in transit, please contact us at info@kidsnewsdigital.com within 7 days of delivery.

• We’ll be happy to arrange a replacement at no additional cost.

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6. Returns

• We do not accept returns or exchanges for physical products. Please see our Return & Refund Policy for details.