Refund policy
Kids News – Return & Refund Policy
At Kids News Digital, we’re committed to creating high-quality resources that support ministries, families, and kids in their faith journey. Because our products are delivered either digitally or as custom-printed items, all sales are final.
Digital Products & Subscriptions
-
Digital downloads (coloring pages, lessons, activity packs, etc.) and subscription content cannot be returned or refunded once delivered.
-
Subscriptions may be canceled anytime, with access continuing until the end of the current billing cycle.
-
Exceptions may be made for duplicate purchases or technical errors—please contact us within 7 days at info@kidsnewsdigital.com if you need help.
Physical Products
-
All physical products (such as posters, prints, or merchandise) are made-to-order. Because of this, we do not accept returns or exchanges.
-
If your order arrives damaged, misprinted, or defective, please email info@kidsnewsdigital.com with photos within 7 days of delivery, and we’ll gladly send a replacement.
Free Resources
-
Free downloads are available for everyone and do not qualify for refunds or replacements.